Have a question? We're here to answer you. If you don't find your question answered, please email us at contact@latinapalace.com

When will I receive my order?
  • We use First Class and Priority shipping to ship your orders. It takes approximately 3-7 business days from processing to be delivered. 

Is there a minimum for free shipping?

  • Check out our social media and subscribe for free shipping promo codes.

Do you ship internationally?

  • Soon (:

Do you accept returns or exchanges?

  • We do not accept returns or exchanges. If you have any questions with sizing please contact us via Instagram / facebook @latinapalace or email at contact@latinapalace.com

How do promo codes work and can I use more than one?

  • During checkout, apply your promo code in the 'Discount Code' bar. Only one promo code can be used per order.  

Will my huaraches stretch?

  • Yes, they are made with 100% real leather. It takes a couple uses for them to mold and stretch. 

How do I take care of my jewelry?

  • Remove before sleeping, showering, and exercising. 
  • Apply jewelry after applying your makeup, perfume, and hairspray. 
  • Don't clean your jewelry with chemicals. Use a clean cloth to gently massage.

Can you record my order and post on social media?

  • Yes! Please add a note to your order with your username and we will post it on our Instagram and Tiktok @latinapalace 
Have another question or need help? Contact our email for more information at contact@latinapalace.com